Privacy Policy

1. Introduction

This Privacy Policy explains how Lixsady.ch ("we", "our", or "us") collects, uses, stores, and protects personal information when providing managed hosting and managed game panel services.

2. Company Information

Company Name: Lixsady.ch
Location: Zurich, Switzerland
Legal Contact: legal@lixsady.ch

3. Information We Collect

We collect only the minimum information required to provide our services:

• Email addresses (temporarily stored for account and service communication)
• Wallet addresses used for cryptocurrency payments (temporarily stored)
• Panel login attempt records
• Server usage statistics for plan monitoring and enforcement

4. Information We Do Not Collect

We do not collect or store:

• Website analytics data
• Cookies of any kind
• IP address logs
• Marketing or tracking data

5. Access to Hosted Data

We do not access customer files, databases, or game server content. Access is only performed when legally required or when explicit, prior consent is provided by the paying customer.

6. Use of Information

Collected information is used solely for:

• Account creation and service provisioning
• Billing and payment verification
• Service-related communications
• Monitoring resource usage to ensure plan compliance

7. Emails & Communications

We send service-related emails only, including billing notices, service updates, and operational communications. We do not send marketing or promotional emails.

8. Data Retention & Deletion

All personal data is deleted upon account termination or at the end of the applicable billing period. Users may also request full data deletion at any time.

9. Data Sharing

We do not sell, share, or disclose personal data to third parties. Data may only be disclosed if legally required by applicable law.

10. User Rights

Users have the right to:

• Request access to their personal data
• Request correction of inaccurate data
• Request complete deletion of personal data

11. Age Restrictions

Our services are intended for individuals aged 18 or older and small businesses. We do not knowingly provide services to minors.

12. Legal Compliance

This Privacy Policy is designed to comply with applicable data protection laws, including:

• General Data Protection Regulation (GDPR)
• Swiss Federal Act on Data Protection (FADP)
• Canadian Personal Information Protection and Electronic Documents Act (PIPEDA)

13. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services constitutes acceptance of the updated policy.

14. Contact

For privacy-related questions or requests, contact:
legal@lixsady.ch